Since 2009 AuCoeurDuLuxe helps front line staff develop their competencies, reach better performance, and adapt to today’s and tomorrow’s challenges.
AuCoeurDuLuxe helps organizations improve the efficiency of their learning program and consistently achieve best-in-class customer experience for a secure and sustainable future.
What we do
WE HELP YOU TO LEVERAGE YOUR INTERNAL RESSOURCES TO MAKE DECISIONS BACKED BY DATA
- Digital Learning
- AuCoeurDuLuxe: The Academy
- Our Content Library
- Our Platform
- Training Content
- Retail Analytics
- Talent Outsourcing
WHO IS THIS FOR?
Brand Advisors and Phone Operators
Why is this useful for the Boutique Managers or generic staff?
Who: Dedicated and Generic front line staff
The pandemic, the omnichannel trend and the raise of the millennials are accelerating the needs of digital tools to engage retail front line staff. Au Coeur Du Luxe (ACDL) offers off-the-shelve or bespoke micro-learning contents easy plug and play to major Learning Management System platform that fit right to their workflow. It is engaging and motivate your learners to get involved and go the extra mile with a little friendly competition.
Trainers
Why is useful for the Trainers?
Who: Dedicated Trainer
Monitoring learners’ journeys while getting committed to content creation and promoting the ROI of training is getting easier than ever. Au Coeur Du Luxe (ACDL) E-learning platform ease the tasks of managing your learning program from on-boarding to new skills development by offering learner’s statistics and drive motivation through certification to increase basket size value.
Boutique Managers
is it useful for Brand Advisors and Call centre?
Who: Dedicated and Generic front line staff
The pandemic, the omnichannel trend and the raise of the millennials are accelerating the needs of digital tools to engage retail front line staff. Au Coeur Du Luxe (ACDL) offers off-the-shelve or bespoke micro-learning contents easy plug and play to major Learning Management System platform that fit right to their workflow. It is engaging and motivate your learners to get involved and go the extra mile with a little friendly competition.
E-LEARNING
ACCESS CONTENT ANYWHERE AND ANYTIME AT A FRACTION OF THE COST
Without AuCoeurDuLuxe
You select contents you need from the Library
You enjoy a plug and play solution
You create a community and drive growth through people
You offer an experience that fit your staff workflow and build their confidence
You get a real time dashboard to evaluate your learning input
With AuCoeurDuLuxe
You have no time to develop content
You struggle to implement an E-learning solution
Your staff lacks of engagement
Your Learning Management System does not meet your business needs.
You have difficulties to measure your training impact
RETAIL ANALYTICS
KNOWLEDGE IS GREATER POWER WITH DATA
Without AuCoeurDuLuxe
Your data are organised in sylos
You have no easy access to deep analytical insights
You have limited tools to measure training impact
You have to deal with one short survey
With AuCoeurDuLuxe
You have access to a consolidated dashboard
You get powerful insights to see the big picture
You can map your internal competency & retail performance
You get instant survey results and analytics
TRAINING DEVELOPMENT
IF YOU CAN’T BUILD IT, BUY IT
Without AuCoeurDuLuxe
You are missing resources to cope with production needs
You face the challenge to effectively localize your content
You seek flexible solutions to expand Internationaly
With AuCoeurDuLuxe
You get bespoke content within a short period of time
You get access to an International network of training professionals
You onboard a dedicated trainer to support requirements.
WHY AuCoeurDuLuxe
5,000+
Trainings
delivered
900+
E-learning
modules delivered
27,000+
Surveys
delivered
97%
clients happy
to recommend
AuCoeurDuLuxe has built a loyal customer base including many leading brands across a diverse range of industries. What they say about us:
“AuCoeurDuLuxe are really able to understand a brand DNA. Obviously it is natural to be skeptical about training consultants. I used external trainers solution before and that ended up not representative of our corporate values and too generic. Nevertheless our experience working with AuCoeurDuLuxe was great. They created training contents for Weston that energized our sales team and they were highly committed to answer all our needs. I do recommend them.”
